City of Bloomington, Illinois
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Among other things, the Department of Operations & Engineering Services (DOES) oversees traffic signals and timing, traffic signs, pavement markings, traffic calming, traffic counts, and traffic crash reporting and analysis.
Emergency Traffic Requests or Complaints
All emergency requests/complaints, such as down, missing, damaged, or inoperable traffic control devices (i.e. stop signs, yield signs, and traffic signals) should be reported by phone immediately to promote health and safety with regards to controlling traffic. Please contact us by phone as soon as possible to report this type of issue. During regular hours, between 7:30 a.m. and 4:30 p.m., Monday through Friday, call 309-434-2225. After hours, call the Bloomington Police Department at 309-820-8888. If it is unclear whether a request or complaint is an emergency, please call us. Click here to view the contact information, hours, and additional information.Non-Emergency Traffic Requests or Complaints
All non-emergency Traffic Requests/Complaints must be submitted in writing via the Non-Emergency Traffic Request/Complaint Form to the City of Bloomington Department of Operations & Engineering Services.Transportation Commission
Click here to view the Transportation Commission page.
Traffic Signals
The City works in cooperation with IDOT and the Town of Normal to provide optimum signal timing across jurisdictions. Signal malfunctions should be reported to the City. Critical issues such as a signal that has been hit, damaged or knocked down, should be reported immediately to the police by calling 9-1-1. Please contact DOES for any traffic signals that are malfunctioning, but have not been hit, damaged or knocked down. Click here to view the contact information, hours, and additional information. Questions or complaints concerning the operation of individual traffic signals should be sent through the request/complaints procedure outlined above. Additional information about traffic signals is included below.
Sign Removal
Every year, motorists are killed and injured in traffic accidents caused by the unauthorized removal of signs from public streets and roadways. These same accidents also cause thousands of dollars of property damage to vehicles involved. These types of needless accidents can be prevented by contacting the appropriate agency responsible for sign maintenance before removing signs. Please contact us immediately for any traffic signs that have been removed. Click here to view the contact information, hours, and additional information. Questions or complaints concerning individual traffic signs should be sent through the request/complaints procedure outlined above. Additional information about sign removal is included below.
Parking
Speed Limits
Complaints concerning speeding should be sent through the request/complaints procedure outlined above or reported by phone to the Police Department at 309-820-8888. All speeding complaints received in writing will be discussed by staff at the next regularly recurring meeting. Questions concerning speed limits should be submitted through the request/complaint procedure outlined above.
Public Works will only investigate altering a speed limit if it is determined that some type of unusual condition exists for the section of street in question. Conditions that typically exist in residential areas (e.g. large number of children, vehicles parking on-street etc.) do not constitute unusual conditions. Additional information about speed limits is included below.
Traffic Calming
Throughout Bloomington, residents have become increasingly aware and concerned about the negative impact speeding vehicles have on their quality of life. They view speeding vehicles, cut-through traffic and associated noise and litter as detrimental to their security, property values, and the livability many have worked so hard to achieve.
City staff members from Public Works, Police, and Administration work with residents to find potential answers. At times, the answer has been "traffic calming." This is a traffic engineering technique to reduce speeds and includes such items as installation of speed humps. However, the use of traffic calming devices is used only rarely under a defined set of circumstances. Additional information about traffic calming and how it is used in the City of Bloomington is included below.
- Changes in horizontal and/or vertical alignment of the roadway.
- Roadway or lane narrowing.
- Changes of roadway surface texture or color.
- Aesthetic improvements using landscape materials for enhanced streetscapes.
Please note that not all of these treatments are currently utilized by the City. Please see the Maintenance and Replacement section below for additional information on current City practices.
- Improve the quality of life within neighborhoods.
- Increase safety and convenience for pedestrians and bicyclists, as long as such changes do not interfere with the safe operation of other users of the roadways.
- Create attractive streetscapes.
- Reduce negative effects of automobile travel.
- Reduce the number and severity of automobile collisions.
Specific objectives of traffic calming include:
- Reduction in the speed of motor vehicle traffic on residential areas to below a 15 percent violation rate (VR).
- Reduction in the volume of traffic traveling through residential areas.
- Causing unnecessary cut-through traffic to instead use streets designated as collector or arterial streets.
- Promote other modes of travel (walking, cycling, mass transit).
Additional Traffic Information
Traffic Educational Videos
Train Horn Quiet Zone
The City established the City of Bloomington Quiet Zone on November 20, 2018. The quiet zone includes all trains that use the Union Pacific Railroad/Amtrak line that runs north and south through Bloomington. In a quiet zone, train operators for all train types do not routinely use a train horn at each crossing. However, operators must use a train horn if a vehicle or pedestrian is present on the tracks, if a pedestrian is near the train crossing, if there is construction on the tracks, or if any other type of emergency situation occurs. The City submitted an affirmation for the quiet zone on November 9, 2023, which extends it through November 9, 2028.
The Illinois High-Speed Rail project paid for safety improvements at the three Union Pacific Railroad crossings so that high-speed Amtrak trains can use them. These safety improvements also made it possible for the City to establish a quiet zone. The quiet zone includes three public, at-grade crossings:
1. Union Pacific Railroad at Washington Street (furthest east)
2. Union Pacific Railroad at Miller Street
3. Union Pacific Railroad at Six Points Road
Click here to view a map of the quiet zone crossings.
Since Amtrak does not use the Norfolk Southern Railroad, which runs east and west through Bloomington, the Illinois High-Speed Rail Project did not pay for the necessary safety improvements to establish a quiet zone along the corridor. City staff estimates that, on average, safety upgrades would be over $400,000 per crossing (as of 2018), which is why the City is not pursuing a quiet zone for Norfolk Southern Railroad crossings at this time.