Equitable Service Delivery

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ACTION STATEMENT

 

 

ACTION STEPS

    • Conduct equity assessments to identify areas of improvement in service delivery.
    • Implement strategies to address disparities in access to municipal services, such as transportation, healthcare, and education.
    • Engage with marginalized communities to better understand their needs and priorities.

 

The city has created a Diversity Procurement Ordinance that provides opportunities for female, minority, and disenfranchised business enterprises to do business with the city. The City has enhanced policies and ordinances that clearly document the city's commitment to women/minority supplier development efforts. The plan will define the scope of the procurement process with detailed explanation of how the program will be managed.

  • Regularly updating staff on the progress of the diversity procurement initiative using the city website, newsletters, etc., to highlight successful M/WBE vendor relationships. Using these examples when advertising in minority-focused publications or attendance at diversity-aimed job fairs.
  • Providing mentoring, coaching, and training opportunities for vendors that will strengthen and assist in long-term growth of MBE’s, WBE’s, and DBE’s.
  • Creating an orientation for new M/WBEs doing business with the city to encourage quality and timely delivery of contracted services.
  • Establishing relationships between prime contractors and diverse communities through community outreach programs and minority business and career fairs.