Community ยป Assistance

Internet Access

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  • Updated for COVID-19: Guide to Internet Plans For Low And Fixed-Income Households
    Find out if you or a member of your household qualify for a discount on internet, free computers, and resources to stay connected at home.

  • City of Bloomington Public Library

    Offering 24-hour free Wi-Fi access with no need to enter a password. When the library is closed, the Wi-Fi can be accessed from the parking lot.
    The library is open:
    Sunday, 1:00 p.m. - 5:00 p.m.,
    Monday - Thursday, 9:00 a.m. - 9:00 p.m.
    Friday & Saturday, 9:00 a.m. -5:00 p.m.

  • Metronet - 309-386-1300

    METRONET STUDENT AND EDUCATOR SPECIAL
    Metronet is now offering free 500Mb/500Mb internet for 2 months to new residential households in which a student or educator resides. The rate goes to $49.99 for the next 4 months. Residents can visit https://www.metronetinc.com/studentspecial/ or call (309) 386-1300 for more information.

  • Xfinity - 800-934-648
    XFINITY INTERNET ESSENTIALS (FREE FOR 2 MONTHS)
    Xfinity is offering two free months of Internet service if you apply by June 30, 2020. After promotion, regular rates of $9.99 per month apply. Interested residents can apply by both computer or mobile device at www.internetessentials.com or call (800) 934-6489. Households with outstanding debt owed to Comcast may be eligible for Internet Essentials. This qualification is being waived if individuals apply and are approved by 6/30/20.

  • Free Xfinity Internet Hotspots
    Xfinity WiFi hotspots in out-of-home locations will be available for free to anyone who needs them, including non-Xfinity Internet customers.
  • Comcast Response to COVID-19
    Internet Essentials Free to New Xfinity Customers; Support for University Students; No disconnects or Late Fees for Xfinity Internet & Xfinity Mobile Customers
  • AT&T Response
    All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data.


    DISCLAIMER: The information contained herein is designed to provide timely information on various services offered. Nothing herein guarantees said services will be available and all services are subject to change. This is not a comprehensive list of all services that might be offered. In addition, nothing herein shall be considered legal advice or formal guidance by the City.